30-Day Return Policy

At Veydoomax, we want you to be fully satisfied with your purchase.

We offer a 30-day return policy, which means you may request a return within 30 days after receiving your product.

To be eligible for a return, your product must:

· Be in its original condition;

· Include all original accessories, cables, manuals, and packaging;

· Have no physical damage, scratches, or signs of misuse;

· Be suitable for resale.

Before sending any product back, please contact our support team to request a return authorization.

Returns sent without prior approval may not be accepted.

 

Return Shipping & Fees

Returns Due to Personal Reasons

If you request a return due to personal reasons, including:

· Change of mind;

· Incorrect purchase;

· No longer needing the product;

· Other non-quality-related reasons;

you will be responsible for the return shipping costs.

A reasonable handling fee may also be deducted from your refund to cover inspection, processing, and repackaging costs.

The remaining refund amount will be issued after we receive and inspect the returned product.

 

Returns for Defective or Incorrect Products

If your product has:

· Manufacturing defects;

· Functional failures under normal use;

· Incorrect items received;

Veydoomax will provide:

· Free return shipping;

· Repair or replacement service;

· Full refund if a replacement cannot be provided.

All related return and replacement shipping costs will be covered by Veydoomax.

 

One-Year Limited Warranty

Veydoomax provides a one-year limited warranty from the date of purchase.

During the warranty period, if your product experiences problems caused by manufacturing defects or material defects under normal use, we will provide appropriate support, including:

· Technical assistance;

· Repair service;

· Replacement service.

For approved warranty claims, Veydoomax will cover the necessary shipping costs.

 

Warranty Coverage Does Not Include

The warranty does not cover:

· Damage caused by accidents, misuse, or improper installation;

· Unauthorized modifications, repairs, or disassembly;

· Damage caused by external impacts or improper storage;

· Normal wear and tear;

· Cosmetic damage that does not affect product functionality.

 

Product Support Before Return

Since Veydoomax products include smart hardware, software, and connectivity features, we recommend contacting our support team before requesting a return.

Our technical team may help resolve issues related to:

· Installation;

· Smartphone connection;

· Navigation setup;

· Firmware updates;

· Product configuration.

Many issues can be resolved quickly without requiring a return.

 

Refunds

Once your returned product is received and inspected, we will notify you regarding the refund status.

If approved, your refund will be processed to your original payment method.

Please allow additional processing time for your bank or payment provider to complete the refund.

If you have any questions regarding returns or warranty service, please contact us at:

support@veydoomax.com